As you know, we automatically pay contributors all balances of $100 or more each month during the payment cycle.
If you cannot receive your payment, you can switch your Payment Method to "Hold Payment."
What happens to my account balance if I select the 'Hold Payment' option?
Your royalties will continue to accumulate in your account balance. We will not send your earnings until you select a payment method.
What do I need to do to receive a payment again?
Head back to your account to update your Payment Settings and select the service you want to use going forward. Double-check that you are using the correct email address associated with the digital services.
After I add a payment option again, when can I expect the funds?
Once you continue payments, you will receive your complete outstanding balance during the following standard payment cycle.
How long can Stocksy hold my payment?
A hold on payment is intended to be temporary. If you need us to hold your payment for longer than six months, please contact Support.
Can I receive partial payments on my balance that is on hold?
Unfortunately, we cannot accommodate partial payment requests. Once you remove the hold payment option, we will pay out your entire outstanding balance during the next standard payment cycle.
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