Clients

General Questions

• Do you Offer Exchanges?
• Do You Offer Refunds?
• My Credit Card Declined

Pricing

• Do you Charge Tax?
• Do you Offer Subscriptions?
• How Much Does a License Cost and What Does it Cover?
• What is the Most Suitable Video File for my Project?
• What Payment Option do you Offer?

Licensing

• Are your Images and Videos Free?
• Can I Upgrade an Asset Size?
• Do You Sell Images With Exclusive Rights
• How do I License Photos and Footage from Stocksy?
• What license do I need?

Site Navigation

• Can I do a Visual Search?
• I Can't Complete my Purchase

Legal

• Are Your Assets Model Released?
• Can I Purchase On Behalf of a Client / Employer
• Do You Have Any Rights Managed Or Editorial Content?
• May I Have A Copy Of A Model Release For A Specific Asset?

Collection

• Do You Offer Comp Images?
• I need help finding images/videos in the Stocksy collection. What do I do?